Why am I getting slow Wi-Fi?

With Wi-Fi, data is transmitted wirelessly via radio waves over the air, which means you no longer need a physical cable connection to your router. However, wireless connections are also more prone to interference.

  • Distance from the router: The further you are from your router, the weaker your Wi-Fi signal is. This translates to a less stable Wi-Fi connection
  • Obstacles and signal-transmitting devices: Walls and reflective surfaces reflect and hinder your Wi-Fi signal. Devices such as cordless phones, Bluetooth devices and microwave ovens, also cause Wi-Fi congestion
  • Nearby Wi-Fi networks: Unfortunately, your neighbours’ Wi-Fi networks can also cause congestion and affect the performance and range of your Wi-Fi connection.