How do I run a speed test?

To verify that your current speed matches your service plan, do a speed test here – . Before starting the test, please ensure to

  • Connect your computer directly to your modem using an Ethernet cable.
  • Make sure no other device is connected to your modem during the test
  • Kindly send a mail to with a screenshot of the result, if it is not consistent with your service plan after 3 tries.