How can I Identify Fibre Faults?

Fibre faults may cause you to lose access to the internet.

Depending on your type of router, you may have a fibre fault if you:

a. See a RED light on the LOS indicator; or

b. Observe that both the PON and Optical lights are off.

If you observe any of the above, please send a mail immediately to or a WhatsApp message to 09096936884 to get prompt attention.