Fibre faults may cause you to lose access to the internet.
Depending on your type of router, you may have a fibre fault if you:
a. See a RED light on the LOS indicator; or
b. Observe that both the PON and Optical lights are off.
If you observe any of the above, please send a mail immediately to support@ipnxnigeria.net or a WhatsApp message to 09096936884 to get prompt attention.